Last updated: August 27, 2026

1. Introduction and acceptance

These Terms and Conditions (“Terms”) are a binding agreement between you (“you,” “User,” “Customer”) and OLINDIAS SUARL (“Olindias,” “Company,” “we,” “us,” “our”), a company registered in Tunisia with its registered office at Place du Savoir, Monastir 5000, Tunisia.

These Terms govern your access to and use of:

• the website at olindias.com (the “Site”); and
• any software product, application, or subscription service that expressly states it is governed by these Terms (collectively, the “Services”).

Not every product Olindias builds or operates is a Service under this document. Some may have their own separate Terms, Privacy Policy, and Refund Policy, in which case those govern instead of this document.

Our Privacy Policy is incorporated into these Terms by reference. Refund and cancellation terms are set out in Section 6 below, not a separate document.

By accessing the Site or using the Services, you agree to be bound by these Terms. If you're accepting on behalf of an organization, you confirm you have authority to bind that organization. If you do not agree, do not access the Site or use the Services.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services.

2. Definitions

• “Content” means all text, graphics, software, data, and other material made available through the Site or Services.
• “Customer Data” means data you or your organization submit to or generate through the Services, excluding Olindias' own Content and underlying technology.
• “Subscription” means a paid plan granting access to a Service for a defined billing period.
• “Account” means the registered account through which you access a Service.

3. Accounts

You're responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account. Notify us immediately at hello@olindias.com if you suspect unauthorized use. You must provide accurate registration information and keep it up to date.

4. The Services

Olindias develops and provides AI-powered software products. The Site itself is informational; where a Service offers a subscription or paid plan, billing may take place on that Service's own domain, but access is governed by these Terms.

We may modify, suspend, or discontinue any part of a Service at any time. We will use reasonable efforts to give advance notice of material changes or discontinuations affecting paid Subscriptions.

5. Subscriptions, fees, and billing

• Paid Services are billed on a recurring subscription basis; the billing cycle and price are shown at checkout.
• Subscriptions renew automatically at the end of each billing period unless canceled before the renewal date.
• We may change our pricing. For existing subscribers, price changes take effect no earlier than 30 days after notice, and will not apply retroactively to a period already paid for.
• All fees are exclusive of applicable taxes unless stated otherwise; you're responsible for any taxes associated with your purchase.
• Olindias does not currently offer a free trial for any Service under these Terms.

Cancellations and refunds are governed by Section 6 below.

6. Refunds and cancellation

All subscription fees are non-refundable, except as required by applicable law. You can cancel your subscription at any time to stop future billing; your Service remains active through the end of the current billing period, and no partial-period refund is issued for the unused portion. This applies equally to renewal charges: if you don't cancel before a renewal date, the renewal fee is non-refundable in the same way as an initial payment.

To cancel, email hello@olindias.com with your account details.

Chargebacks: if you believe you were charged in error, please contact us first at hello@olindias.com so we can resolve it directly — initiating a chargeback with your bank before contacting us may result in suspension of your account while the dispute is investigated.

7. Acceptable use

You agree not to:

• reverse engineer, decompile, or attempt to extract source code, models, or underlying algorithms from the Services, except where applicable law gives you that right despite this restriction;
• access or scrape the Site or Services using automated means without our written consent, or bypass technical measures limiting access;
• resell, sublicense, or provide the Services to third parties as a bureau/managed service without our written consent;
• upload content that infringes third-party rights, violates applicable law, or includes personal data of others without a lawful basis and, where required, their consent;
• use the Services to generate illegal content, or to make automated decisions producing legal or similarly significant effects on a person without meaningful human review;
• attempt to circumvent usage limits, rate limits, or access controls.

We may suspend or terminate your access for violation of this section.

8. Intellectual property

Olindias and its licensors retain all right, title, and interest in the Services, the Site, and all underlying technology, including improvements and derivative works, except for Customer Data.

You retain ownership of your Customer Data. You grant Olindias a license to host, process, and use Customer Data solely to provide, maintain, and improve the Services, and as described in the Privacy Policy.

AI-generated output: Where a Service produces AI-generated output based on your inputs, you own that output. Output may not be unique — similar inputs from different users may produce similar outputs. Because output may lack the human authorship some jurisdictions require for copyright protection, we make no representation that output is eligible for copyright registration.

9. AI-specific disclosures

Some Services use artificial intelligence and machine learning models to generate recommendations, search results, or other output.

• AI output can be inaccurate, incomplete, or unsuitable for a given purpose. You should independently verify any output before relying on it for a material decision.
• We do not warrant that AI output is accurate, complete, or free of bias.
• Olindias does not currently use customer inputs to train or fine-tune AI models. If this changes, we will provide advance notice and an opt-out mechanism before enabling any such use.
• Some Services run models we operate ourselves. Others may route your inputs through third-party AI model providers (for example, OpenAI, Anthropic, or Google) to generate output. Where a Service uses a third-party provider, that provider is contractually bound to use your data only to provide that service to us. The service providers we work with, including any third-party AI providers, are described in our Privacy Policy, rather than named here, since which Services use which providers can change without altering these Terms.
• Where a Service qualifies as an AI system under the EU AI Act and is used by or exposed to users in the EU, we will inform those users that they are interacting with an AI system, unless this is already obvious from context.

10. Confidentiality

Each party will protect the other's non-public information disclosed in connection with the Services with the same degree of care it uses for its own confidential information (and no less than reasonable care), and will use it only to perform its obligations under these Terms.

11. Disclaimers

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, Olindias disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or fully secure.

12. Limitation of liability

To the maximum extent permitted by law, Olindias' total liability arising from or related to these Terms or the Services will not exceed the amount you paid Olindias in the twelve (12) months preceding the claim. Neither party is liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or data, even if advised of the possibility. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnification

You agree to indemnify and hold Olindias harmless from third-party claims arising from your breach of these Terms, your Customer Data, or your misuse of the Services, to the extent caused by you. Olindias agrees to indemnify you against third-party claims that the Services, as provided by us and used in accordance with these Terms, infringe that third party's intellectual property rights.

14. Term, suspension, and termination

These Terms remain in effect while you use the Services. We may suspend or terminate your access for breach of these Terms, non-payment, or as needed to comply with law. You may cancel a Subscription at any time as described in Section 6. Provisions that by their nature should survive termination (confidentiality, IP, disclaimers, limitation of liability, indemnification, governing law) survive.

15. Governing law and disputes

These Terms are governed by the laws of Tunisia, without regard to conflict of law principles. Any dispute arising under these Terms is subject to the exclusive jurisdiction of the courts of Tunisia.

16. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms on the Site and update the “Last updated” date. Material changes affecting paid Subscriptions will be notified in advance as described in Section 5. Continued use of the Services after changes take effect constitutes acceptance.

17. General

• Severability: if any provision is found unenforceable, the remaining provisions stay in effect, and the unenforceable provision will be interpreted to best reflect the parties' intent.
• Assignment: you may not assign these Terms without our written consent; we may assign them freely, including in connection with a merger, acquisition, or asset sale.
• Force majeure: neither party is liable for delay or failure to perform caused by events beyond its reasonable control.
• No waiver: failure to enforce a provision is not a waiver of it.
• Entire agreement: these Terms (including Section 6, Refunds and cancellation) and the Privacy Policy constitute the entire agreement between you and Olindias regarding the Services, superseding prior agreements on the same subject.
• Language: the English version controls in case of conflict with any translation.

18. Contact us

OLINDIAS SUARL
Place du Savoir, Monastir 5000, Tunisia
Email: hello@olindias.com
Phone: +216 55 890 755