Privacy Policy

Olindias, SUARL (referred to as “Company”, “we”, “our”, “us”, and “Olindias”), defines this Privacy Policy to inform you as our client (also referred to as the “User”, “Client”, and “your”) the policies and procedures the Company follows regarding the disclosure, collection, and use of personal information we receive from users of our website found at old.olindias.com (referred to as the “Site”) and related features, software, content, and services. Said personal information gathered from the use of our services which include Design thinking, Brand identity, Landing page design, Saas development, Chatbot solution and explainer video (referred to as the “Services”) are also covered by the terms indicated in this Privacy Policy.
You acknowledge that the Company has the right to update this Privacy Policy anytime we deem it necessary. We will notify you of any changes by posting the revised and updated Privacy Policy on the Site. You are strongly advised to frequently consult this policy for any changes and updates. Unless stated otherwise in this Privacy Policy, the terms used in this Privacy Policy have the same meanings defined in our Terms of Service which can also be found at our Site. Capitalized terms used but not defined in this document will have the same meaning defined in the Terms and Conditions. The terms “using” and “processing” information defined here in this policy include the use of Cookies on a computer, subjecting the information to a statistical or similar analyses, and handling information by collecting, modifying, storing, deleting, evaluating, combining, using, transferring, and disclosing it within our Company and/or among our affiliates and established partners.

Information collection and use

OLINDIAS’s primary goal in using, collecting, and processing information using the Site is to provide Users with access to our Services and to improve and develop the Site and Services further. The Company will not share your personal information with marketers and other advertisers without your consent. However, we reserve the right to sell all gathered information in case the corporation is sold to another owner.

Confidentiality clause

OLINDIAS understands that our clients may sometimes give us confidential business documents and related information. The Company will perform all reasonable effort to protect the confidentiality of the documents you provide and share them only with authorized Company personnel necessary to complete the assignment of providing the required Services unless agreed upon otherwise. Regarding any material created or sent to OLINDIAS as part of a service agreement, the Company will explicitly ask for verbal and/or written permission from you before we use them in our marketing campaigns.

Personally identifiable information

To allow OLINDIAS to provide you with the required Services, we may ask you to give or grant us access to, with your full permission to obtain, specific personal information which can be used to identify you. Personally identifiable information may include, but is not limited to, your name, postal address, company name, company address, personal or work email address, work experience, interests, and phone number (all referred to as “Personal Information”."
We may collect additional data aside from your Personal Information to validate your identity, which may include your date and place of birth and taxpayer’s identification number. We may require you to provide documents that will verify this information, such as a copy of a government-issued identification with a recent photo. We may also authenticate your Personal Information and related data against third party databases or use it to request a credit report."
We will use all Personal Information you give mainly to help us provide you with our Services, complete your transactions, and oversee your business inquiries."

Olindias’s use of personal information

OLINDIAS will use your Personal Information for the following purposes:

  • To provide our Services
  • To be used for billing, authentication of identification, and fraud prevention
  • To analyze the usage of the Site
  • To improve our Services and the Site
  • To contact you and send administrative notices, and communications related to your use of our Services
  • For our internal market research, troubleshooting issues, and detection and protection against errors or any form of fraud and related criminal activities
  • To enforce our the rules set forth in our Terms and Conditions and Privacy Policy

You acknowledge that we may employ the services of third party companies and individuals to manage our Site, to provide the services of the Site on behalf of the Company, to perform services to the Site, including, but not limited to, maintenance services, web analytics, database management, fraud detection, and improvement of the Site’s features and content. These third party companies will have access to your Personal Information but only up to the limit of performing the tasks abovementioned on our behalf; they are obligated not to use or disclose any of your Personal Information for any other purpose. Although we ensure that any of our third party agents (referred to as “Agents”) who are given access to your Personal Information are bound by confidentiality obligations, the Company shall not be held responsible or liable for any issues that may arise from conflicts with the privacy policies of its advertisers, agents, affiliates, and other third party employs. By using the Site, you agree to indemnify, defend, and hold the Company harmless from any damages and/or claims that may arise from the actions of any of its Agents, affiliates, and/or advertisers.
There are mainly two things that drive the Company’s decisions to use any Personal Information collected from anyone availing its Services: (1) to improve user experience and our market reach by offering our Services, and (2) as part of our internal market research.
Advertisements are part of any usage of the Internet and OLINDIAS considers this to be beneficial in performing targeted and personalized advertising to improve user experience. The Company may use your Personal Information to send ads regarding products and companies that may interest you through the email address you have provided us.
OLINDIAS may analyze your Personal Information based on your interests and may utilize the analysis resulting from this use of information (referred to as “Market Research”), which does not contain any of your Personal Information, to let us:"

  • Improve the marketing of the Site
  • Increase the sales conversion of our Services to new Users
  • Improve the possibility of giving a better experience to the User when they see the Site offers them Services relevant to their interests
  • Use the data to sell products and Services to Users who exhibit interest in what the Company offers, through a poll or survey for example, or to Users who exhibit interest in our Services based on the results of our Market Research

If you would like to know more about our policy, or you wish to opt out, kindly read and review our Terms and Conditions available at the Site. Know that by accepting these Terms, you are giving us full consent to let us reach you through the contact number you have provided for purposes discussed above.

Information sharing

Upon the submission of your Personal Information to OLINDIAS, it is collected, treated, and maintained solely by the Company or assigned Agents who are legally bound by confidentiality obligations discussed in this document. We may share or use aggregated information which does not involve any of your Personal Information and we may disclose your Non-Identifying Personal Information for demographic profiling, industry analysis, and similar purposes. The Company guarantees that any aggregated information shared in this process does not contain any of your Personal Information. The Company reserves the right to disclose Personal Information at our discretion, if required by law or if we have a reasonable cause to consider that such disclosure of information is necessary to prevent harm to our Users and our Site, or to protect the Users, the public, and the Company, to comply with a judicial proceeding, legal process, or court order.

Feedback

We collect feedback from Users regarding their experience in using the Site. Note that any feedback from the Admin will be publicly visible on the Site.

Compliance with laws and law enforcement

OLINDIAS cooperates with the government and other law enforcement agencies and their affiliated private parties to enforce and comply with the laws governing the country where it operates. We will disclose any or all information about you to the government, law enforcement agencies, and their affiliated private parties as we, in our own discretion, believe it necessary to respond to claims and similar legal processes, including but not limited to, subpoenas, to protect the rights, property, and interests of OLINDIAS or our affiliate third party, to protect the safety of a person or the general public, or to prevent and stop any activity which we may consider to pose a risk of being unethical, illegal, or legally actionable activity.

Changing or deleting your information

All Users may correct, review, update or delete their Personal Information by contacting us at hello@OLINDIAS.com. We may retain a copy of your records as required by law or for legitimate business purposes.

International transfer

The Personal Information you provide may be transferred outside of the jurisdiction where you reside and may be stored and/or maintained on information systems, machines, and devices located in jurisdictions where the privacy laws enforced may differ from your jurisdiction. Your consent to this Privacy Policy followed by the submission of your Personal Information reflects your full acknowledgment and agreement to such transfers and that you accept that the provided Personal Information will be under the jurisdiction of applicable laws in Tunisia.

Links to other sites

Our Site may contain links to other websites, blogs, or social media pages. If you decide to click on any of the available third party links, you will be redirected to the website connected to the selected link. The third party links on our website are not meant to endorse, authorize, or represent our affiliation with that third party, nor should it be considered to be an endorsement of their privacy policies and information security practices. We do not exercise control over these third party sites. These websites may put their own Cookies of other files on your device, solicit Personal Information, or collect any data from you. These sites follow a different set of rules regarding the use or disclosure of any Personal Information you give them. We encourage our Users to read the privacy policies and related statements of these websites you visit.

Children

This Site is not directed and should not be used by anyone under 18 years of age. We do not knowingly collect any Personal Information from children under 18 years of age. If a parent or guardian finds that their children have given us their Personal Information without their knowledge and consent, they should contact us at hello@OLINDIAS.com. If we find that a child under 18 years of age has provided us with their Personal Information, we will utilize commercially reasonable effort to delete said Personal Information from our database.

Contacting us

If you have any questions or concerns you want to raise about this Privacy Policy or to get a quotation for our Services within an hour, you can reach us by
E-mail: hello@OLINDIAS.com
or Phone: (+216)55 890 755
Last update and effective date of this Privacy Policy: October 7th, 2021